Showing posts with label Automatic. Show all posts
Showing posts with label Automatic. Show all posts

Sunday, 22 September 2013

Patch Monday: A way to avoid more Microsoft Automatic Update fiascos

Patch Monday: A way to avoid more Microsoft Automatic Update fiascosn

This month's Black Tuesday -- Sept. 10, 2013 -- enters the record books as Microsoft's most patch-botching month in history. That's quite an accomplishment, frankly. Having followed Microsoft's bungled patch efforts since long before the ascendancy of Patch Tuesday, I think there's a better -- if rather unorthodox -- way to manage patching.

The release dilemma is quite straightforward: Microsoft has to test the patches without letting them leak to the bad guys. Conventional wisdom dictates that if the bad guys can reverse engineer the patches before they roll down the Automatic Update chute, Windows as we know it will cease to exist. However, given the recent revelations of governmental stockpiling of zero-days, the ascendancy of companies that specialize in selling such zero-days to governments and corporate spies alike, and the fascinating proposal that the U.S. government share its zero-day trove with private companies (for a fee, of course), I think the day-and-date exposure threat is way overblown.

Here's my proposal: Instead of rolling all the patches out via Automatic Update on Black Tuesday, engulfing an unsuspecting public and creating all sorts of buggy havoc, I think Microsoft should let volunteers test the patches one day earlier. Call it Patch Monday. That would give software manufacturers, corporate customers with patch testing capabilities, enthusiasts and, yes, hackers, a one-day head start on the pandemonium that invariably ensues upon unleashing Automatic Updates.

Microsoft would put together all of the patches as it now does for Black Tuesday. But instead of keeping the security patches under wraps until the fateful moment on Tuesday when millions and millions of machines get hit almost simultaneously, it should let volunteers take a swing at them 24 hours earlier.

That would've given Kaspersky Antivirus, for example, a chance to test KB 2823324 a day before its release and to discover that older versions of Kaspersky would freeze. It would've given ambitious Outlook 2013 users a chance to see before KB 2817630 hit that their folders disappeared. It would've offered Office Starter Edition users a chance before KB 2589275 got rammed down the Automatic Update chute to scream about the fact that they're being told to buy Office 2010. The Brazilian manufacturer of the banking security plugin "G-Buster" might've avoided the massive meltdown of PCs in Brazil after KB 2823324 hit. And on and on.

Of course, the immediate argument is that, by opening up an all-volunteer Patch Monday, you're giving the bad guys a head start -- an extra day to reverse-engineer the patches and wipe out the Internet. To which I say, "baloney," or something less printable.

The really bad guys already have hundreds of zero days at their disposal. Chances are very good that the most tied-in government-sponsored crackers already know about the holes that Microsoft is going to patch. The real vulnerability lies with bad guys who aren't working for the government. They  don't have enough money to buy a zero day, but they're capable of reverse engineering and distributing a massive malicious attack in 24 hours. Yes, such people do exist.

Microsoft already has a rating system that can pinpoint patches vulnerable to those kinds of attackers. Every security bulletin these days has three key components, described in a TechNet article, which you can see readily on the SANS Internet Storm Center listing for each Black Tuesday. Each security bulletin (and presumably each individual patch) gets rated with a severity level, an exploitability level, and a description of whether the hole has already been publicly disclosed.

My proposal for Patch Monday has some wiggle room for Microsoft: If a particular patch (not a security bulletin, but an individual patch) has a severity rating of critical, an exploitability rating of 1, and it has not yet been publicly disclosed, Microsoft may (that's the operative word) choose to withhold the patch from Patch Monday volunteer testing.


View the original article here

Wednesday, 11 September 2013

Microsoft botches still more patches in latest Automatic Update

Microsoft botches still more patches in latest Automatic Update

No sooner did Microsoft release the latest round of Black Tuesday patches, than screams of agony began sounding all over the Internet. At this point, I've seen verified problems with KB 2817630, KB 2810009, KB 2760411, KB 2760588, and KB 2760583. Here's what we know at this point.

KB 2817630 is not a security patch, it's a gratuitously delivered functionality patch for Office 2013, and man has it had an impact on functionality. I've seen dozens of reports that installing this patch, possibly in conjunction with the KB 2810009 patch that is part of MS13-074, causes the folder pane in Outlook 2013 to disappear. An anonymous poster on the SANS Internet Storm Center offers this picture of the effect.

Thirteen hours after the first posts complaining about the problem appeared on the Microsoft TechNet forum, Microsoft still hasn't done anything. As of 00:15 a.m. PDT on Wednesday, Sept. 11, the patches are still available, still marked for automatic installation, and the KB articles have not been updated to reflect the screw-up.

It appears as if uninstalling both patches will bring the folders back, although there's a more substantive workaround offered by one of the posters on the TechNet forum:

This behaviour seems to be caused by using the latest version of the shared Office library mso.dll 15.0.4535.1002 from KB2817630 in combination with an outdated version of Outlook. Try installing KB2817503 to update Outlook to the matching version 15.0.4535.1004. I don't have the issue with the missing folder pane in this constellation. Updating Outlook with the August 2013 hotfix (KB2817503) restored the reading pane on multiple machines.

KB 2760411, KB 2760588, and KB 2760583 are parts of the MS13-072 and MS13-073 security patches for Office 2007. There are many reports of the patches being offered and re-offered and re-re- ... you get the idea. On sevenforums, poster harin35 says:

No error messages. Windows Update appears to install them; but the updates have not been installed. These are 'important' updates.When I run Windows Update again, these three updates reappear as 'important' updates.

No guidance for handling the problem is on offer in the usual forums, because the people moderating the forums haven't a clue what went wrong and Microsoft isn't saying a thing.

Again, as of 00:15 am PDT on Wednesday, Microsoft hadn't pulled any of the patches, nor had it updated the KB articles, posted any recommendations on the usual fora, issued a press release, or made one iota of effort to help its customers. 

Does this make you feel warm and fuzzy about automatic app updates in Windows 8.1? Terry Myerson, are you listening?

t/h SB

This story, "Microsoft botches still more patches in latest Automatic Update," was originally published at InfoWorld.com. Get the first word on what the important tech news really means with the InfoWorld Tech Watch blog. For the latest developments in business technology news, follow InfoWorld.com on Twitter.


View the original article here